Privacy Policy
Last Updated: January 2026
This Privacy Policy explains how elmplanningsupport.com ("we," "us," "our," or "Company") collects, uses, discloses, and safeguards your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, phone number, and other contact information you voluntarily provide when registering, subscribing, or contacting us
- Technical Data: IP address, device type, operating system, browser type, and unique device identifiers
- Usage Data: Pages visited, time spent on pages, links clicked, referring/exit pages, and search queries
- Cookies and Similar Technologies: Tracking data collected through cookies, web beacons, pixels, and similar tracking mechanisms
- Location Data: General location information derived from IP address (not precise GPS data)
How We Use Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the Site and our services
- To process affiliate commissions and track referrals to partner casinos and gambling operators
- To conduct analytics and measure Site performance and user engagement
- To send promotional emails, newsletters, and marketing communications (with your consent)
- To comply with legal obligations and respond to lawful requests
- To detect, investigate, and prevent fraudulent or illegal activities
- To personalise your experience and deliver targeted content
Cookie Policy
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device.
Types of Cookies We Use:
- Essential Cookies: Required for Site functionality (e.g., session management)
- Analytics Cookies: Track user behaviour to understand Site usage patterns
- Affiliate Tracking Cookies: Monitor clicks and referrals to partner casinos for commission purposes
- Marketing Cookies: Enable targeted advertising and retargeting campaigns
Opt-Out Options: You can disable cookies through your browser settings. However, disabling cookies may affect Site functionality. You may also opt out of certain tracking by using industry opt-out tools or adjusting your device settings.
Third-Party Links
Our Site contains links to third-party websites, including online casinos, gambling operators, and affiliate partners. We are not responsible for the privacy practices or content of these external sites. We strongly encourage you to review the privacy policies of any third-party websites before providing personal information or engaging in gambling activities.
When you click on affiliate links and visit partner casino sites, you are subject to their respective privacy policies and terms of service. We do not control their data practices, and they operate independently of elmplanningsupport.com.
Your Rights
As an Australian user, you have rights regarding your personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs):
- Right of Access: You may request access to personal information we hold about you
- Right to Correction: You may request correction of inaccurate or incomplete information
- Right to Deletion: You may request deletion of personal information, subject to legal retention requirements
- Right to Opt-Out: You may unsubscribe from marketing communications at any time
- Right to Complain: You may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy
If you are located in the EU or UK, you have rights under the General Data Protection Regulation (GDPR). If you are located in the US, you may have rights under applicable state privacy laws such as the California Consumer Privacy Act (CCPA).
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:
- Account Information: Retained for the duration of your account and for up to 7 years thereafter for record-keeping purposes
- Affiliate Data: Retained for at least 7 years to comply with taxation and financial record-keeping obligations
- Analytics Data: Generally retained for 12-24 months
- Marketing Lists: Retained until you unsubscribe
You may request deletion of your data at any time, subject to our legal obligations to retain certain information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Website: elmplanningsupport.com
We will respond to your inquiry within 30 days. If you are dissatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
This Privacy Policy may be updated periodically. We will notify you of material changes by updating the "Last Updated" date above. Your continued use of the Site constitutes acceptance of the updated Privacy Policy.